“My wife saw you guys on Facebook,” Jim said. “She did a little research and said, they’re local. That’s why I wanted to stay local.”

The leak was running all the way down the chimney to the basement. Luckily, it hadn’t caused structural damage yet, but Jim didn’t want to wait to see how bad it could get. He called Joyland Roofing to get it taken care of for good.

A roofer willing to sweat for the truth

Benaiah arrived at the home and Jim walked them through the issue. “I showed him in the basement where the water was coming down,” Jim explained. “He said, ‘Jim, I’d like to get up in your crawl space.’ I told him, ‘It’s going to be hot up there—you’re going to die!’ But he said, ‘No, I want to get up in there and make sure there’s no other damage.’”

That moment stood out to Jim. “It really impressed me,” he said. “He was thorough. He was efficient. He checked everything and didn’t cut corners.”

It wasn’t about rushing through a repair. It was about finding the root cause and making sure Jim’s home was truly protected.

Work done right (and cleaned up even better)

Anyone who’s lived through a roofing project knows cleanup can make or break the experience. Jim had seen plenty of messy job sites over the years, and he was ready to watch closely.

“They were clean. They were considerate. The cleanup was phenomenal,” Jim said. “Tim brought the dumpster, backed it in, and even put boards down so it wouldn’t damage the blacktop. That really impressed me. Most companies would just drop it and go.”

For Jim, the attention to detail didn’t stop when the work was done, but it showed in the way Joyland left his property. “I’ve seen roofers before who just don’t care,” he said. “They go helter-skelter. These guys? They were different. They respected my home.”

From a veteran of construction: “They’re good all around.”

After more than four decades in the construction world, Jim has worked with all kinds of contractors.

“I’ve been in construction for 40-plus years, and I know what it’s like out there,” he said. “Some people just don’t care. They rush. But these guys were good all around. They couldn’t have done a better job. I’m real happy with them. I’ll give them top-notch praise.”

“They were a good bunch of guys,” he added. “Thorough, efficient, and clean. You don’t see that much anymore.”

The Joyland Difference

At Joyland Roofing, we don’t mind the heat—literally. If it takes crawling through an attic in the middle of a Pennsylvania summer to find the source of a problem, that’s what we’ll do. For us, it’s simple: do the job right, protect the home, and leave it better than we found it.

If you’ve noticed leaks, stains, or worn shingles, don’t wait until it becomes a bigger issue. Schedule your inspection today and see why homeowners like Jim trust Joyland to do the job right from start to finish.

Give us a call today today! 717-459-3499!

The post A Roofing Company That Actually Cares: Jim’s Story from Columbia, PA appeared first on Joyland Roofing.

We hear that question all the time from homeowners across Elizabethtown, Lititz, and down through Mechanicsburg. The short answer: not when Joyland’s handling the delivery of the dumpsters.

Here’s how our crew keeps your property safe while making sure your dumpster drop-off is smooth and stress-free.

Step 1: We Scout the Spot Before the Truck Even Rolls

Before we leave the yard, we look up your address on Google Maps to get a feel for your property. Lancaster driveways can be everything from narrow stone lanes to long blacktops, so we want to know what we’re working with. We plan the safest, most accessible drop point—usually the driveway if it’s got enough room and a good surface.

Step 2: We Always Talk It Through First

When our logistics technician shows up, the first thing they do is check in with you. You get to decide the best location for the container, and if there’s any concern about your driveway or landscaping, we adjust the plan. Communication comes before convenience, always.

Step 3: The Secret to Driveway-Friendly Dumpsters — Wooden Boards

All the dumpsters we deliver sit on sturdy 2×6 boards. These boards act like a protective buffer, keeping the steel rails from pressing directly into your driveway or yard. It’s a small step that saves big headaches later.

One of our delivery pros, Tyler, goes even further. He’ll lay a second board in front of the first, so the container rolls on wood the entire way down—never touching your driveway. It’s a small extra move that makes a huge difference.

Step 4: Precision Drop-Offs, Every Time

Once we’re set up, we take it slow. Our team uses mirrors, cameras, and a lot of practice to make sure every inch of the container stays balanced on those boards. It’s a careful, practiced routine that prevents scrapes, cracks, and any kind of shifting.

If a driveway isn’t the right fit, we’ll find a nearby safe spot—like a level section along the curb or side street—so your project can move forward without any property damage.

Why Lancaster Homeowners Trust Joyland

From roofing jobs in Manheim to full-home clean outs in Lebanon, our goal is simple: deliver your dumpster without leaving a trace. We train our team to treat every property with the same care they’d want for their own homes.

It’s not just about dropping off a container—it’s about showing up like a neighbor would.

Because when you’re cleaning up, renovating, or replacing a roof, you shouldn’t have to worry about your driveway taking the hit.

The post Will a Dumpster Damage My Driveway? Here’s How We Protect Lancaster County Homes appeared first on Joyland Roofing.

A Family’s Roofing Struggle

Tim and his wife bought their home back in 2012. Like many homeowners, they’ve spent years balancing routine upkeep with unexpected repairs. But the biggest challenge was their roof.

Every heavy downpour meant one thing: leaks around the chimney. For eight years, the family had to keep a bucket on standby to catch the water before it damaged the second floor.

“I would call someone if I wasn’t home to make sure there was a bucket up there,” Tim said. “You don’t want rain coming down through your ceiling.”

The Moment Everything Changed

Just months before the giveaway, Tim and his wife had started talking seriously about replacing the roof. They even had Joyland Roofing come out for an inspection.

Then came the life-changing message: they had won the Joyland Grand Giveaway.

“My reaction was, ‘Thank you, Jesus,’” Tim shared. “I put it in our family chat right away. Everyone was so excited for us.” For Tim’s family, winning wasn’t just about shingles and nails—it was about relief and gratitude.

“We were reminded again that God is our provider,” Tim said. “This gift has given us thankful hearts. Financially, it helps us take care of other things around the house.”

Why Joyland Gives Back

At Joyland Roofing, we believe that protecting homes means more than installing roofs. It’s about serving our community and giving families the peace of mind they deserve. Our Grand Giveaway is one way we can show our gratitude to the people who trust us with their homes.

Looking Ahead

With their new roof in place, Tim and his family no longer have to live in fear of the next storm. Instead, they can focus on what really matters—building memories together under a safe, dry roof.

And for Joyland Roofing, this is just the beginning. We’re committed to helping more homeowners across Lancaster County and beyond experience the security and trust that comes with a Joyland roof.

Key Takeaways

• Leaking roofs can create stress, damage, and financial burdens.

• Community giveaways can have life-changing impacts for families.

• A new roof is more than a repair—it’s peace of mind.

Frequently Asked Questions

What should I do if my roof is leaking?
If your roof is leaking, place a bucket to prevent damage and contact a trusted roofing contractor right away. Joyland Roofing offers free inspections to determine if you need a repair or replacement.

How long does a typical roof replacement take?
Most roof replacements can be completed in one to two days, depending on the size and complexity of the project. At Joyland Roofing, we focus on efficiency without compromising quality.

What are the signs that my roof needs to be replaced?
Common signs include missing shingles, frequent leaks, interior water stains, mold growth, or if your roof is over 20 years old. An inspection can give you a clear answer.

How does a new roof improve my home?
A new roof increases energy efficiency, boosts curb appeal, protects your home from water damage, and raises overall property value.

Why does Joyland Roofing give back to the community?
We believe a strong community starts with safe, protected homes. Our Grand Giveaway is one way we can serve families and show gratitude to the customers who trust us.

The post From Buckets to a New Roof: Meet the Joyland Giveaway Winner appeared first on Joyland Roofing.

Roof Coatings and Roof Painting

We do not provide spray-on roof coatings or roof painting.

Why not?

• Roof coatings are very sensitive to temperature and humidity. If conditions aren’t perfect, they often peel, crack, or fail.

• Painting a roof only improves appearance. It doesn’t solve deeper issues like rust, leaks, or structural damage.

We’ve seen homeowners in Lancaster, York, and Lebanon spend thousands on these services, only to be disappointed. A metal roof replacement is a far better long-term solution.

Installing Shingles Over Old Shingles

Some roofers may suggest putting new shingles on top of old ones. While it might seem like a money-saver, it usually causes problems.

The issues include:

• You can’t see or fix hidden damage on the roof deck.

• Nails may not fasten properly through multiple layers.

• The cost savings are very small compared to a proper replacement.

Comparison: Layering vs. Full Replacement

For homeowners in Carlisle, Mechanicsburg, and surrounding areas, we always recommend removing old shingles and starting fresh.

High-Pressure Sales Tactics

At Joyland, you won’t find us using sales tricks like offering a $50,000 quote and then dropping it to $35,000 if you “sign today.”

Instead, we take a consultative approach:

• We give fair, transparent quotes.

• We encourage you to take time to think it over.

• We respect that you may compare our offer with other roofers in Central PA.

This way, homeowners in Reading, Lancaster, and others can make confident decisions without pressure.

Why This Matters

By avoiding quick fixes and sales gimmicks, Joyland promise you:

• A roof that truly lasts

• Honest and open communication

• A stress-free experience from start to finish

Contact Joyland Roofing

Looking for a trusted roofing contractor in Central Pennsylvania? Contact Joyland Roofing today. We’ll provide a free consultation and a clear quote—without the pressure.

The post What Joyland Roofing Does Not Do — And Why appeared first on Joyland Roofing.

If you live in Florida, choosing when to reroof your home is easy. Florida is sunny year-round and rarely experiences the cold that we do. There’s no concern over ice, snow, or other dangerous winter conditions.

However, residential roof replacements in Pennsylvania and the Northeast, seem a little trickier. Many homeowners are confused about when they can call a professional residential roofing company over the course of a year.

Have you found yourself asking if you can find residential roofing near you in the dead of winter? Have you wondered if residential roofers even work in the winter?

Don’t worry. You’re not alone. Many people have asked if you can get a residential roof replacement in the cold winter months.

We’ve heard this question so often that we have decided to create a guide to help homeowners dispel some rumors. Can you get roof repairs or a residential roof replacement in the winter? Spoiler alert: You can. Joyland Roofing is the perfect residential roofing contractor for you to call to get the job done right.

Do Shingles Adhere Properly in Cold Weather?

One of the top questions we hear is whether shingles still adhere to each other when it’s cold outside. Here’s how it works:

Each shingle has a tar strip on its underside. When shingles warm up, even on a sunny day with temperatures around 25 to 30 degrees, the tar strip activates and seals the shingles together. This seal is crucial to prevent shingles from blowing off in high winds.

Even if the temperature stays cold for several days after installation, shingles will still perform their job by shedding water, ice, and snow. Once the sun comes out and warms the shingles, the tar strip will adhere properly.

The Real Concern: Nail Placement in Cold Weather

While the tar strip isn’t a major issue, nail placement is something roofers need to be careful about in winter. Cold temperatures can make shingles more brittle, and if a nail gun’s pressure is set too high, nails can crack or punch through the shingle. This weakens the hold and compromises the integrity of the installation.

At Joyland Roofing, we’ve been handling cold-weather installations for over 30 years, and we’re meticulous about ensuring nails are properly set without damaging the shingles.

Will a Winter Roof Replacement Increase the Risk of Leaks?

Another concern we hear is whether replacing a roof in the winter increases the risk of leaks. This fear often comes from the assumption that ice, snow, and unpredictable weather make winter roofing riskier.

In reality, the risk of leaks isn’t tied to the season but rather to the roofer’s expertise. Professional roofers make sure every roof is watertight at the end of each workday, no matter the time of year. Whether it’s snowing or raining, your roof will be protected at every stage of the job.

Should I Shovel Snow Off My Roof?

Many homeowners worry about the weight of snow on their roof and wonder if they should remove it. Here in Pennsylvania, roofs are designed to handle significant snow loads—even up to two or two and a half feet.

In most cases, it’s better to leave the snow where it is, especially on sloped roofs. Shoveling can damage shingles, creating more problems than it solves. Flat commercial roofs can typically handle similar loads, but in rare cases of extreme snowfall—three feet or more, followed by heavy rain—removing snow may be necessary. However, always consult a professional to avoid injury or roof damage.

The post Common Winter Roof Questions Answered appeared first on Joyland Roofing.

There are other things I would rather discuss than negative reviews about Joyland. But the main reason I’m doing this is because one of the big values we have is transparency. We want to be the same people on the inside as we are on the outside. We want to be the same with our customers as we are when we are not with them.

Ultimately, we want people to know who we actually are and how we truly care about the customers we provide service to.

Here are a few customer reviews that aren’t so great, and I’ll go into detail on how they were resolved or what we did after the review was posted to make sure similar things don’t happen in the future.

A Missed Reminder

One review we received was totally our fault. A customer reached out to us for a leak diagnosis. We had scheduled an appointment with the customer, but the repair tech couldn’t make it at the planned time, so the tech reached out to reschedule and told the customer that they would call them the following week. That’s when things went downhill.

The customer never received that follow-up call and started to get understandably frustrated. I went into the customer’s file and found out that our tech forgot to set a task reminder to call, which is something that should have been done. Since this was on a Saturday, the text was caught up with other tasks, but the follow up call was missed. Because of this the customer reached out again to get the ball rolling.

They were gracious enough to give us a second chance. We were able to go out and diagnose the issue, but the experience highlighted an important lesson for us: we need to be more diligent about setting tasks and ensuring that we’re consistently following up on things.

From “Pane” to “Pain“

The next review was from our window and door company before we bought it back in 2023. It’s a simple one star review, but I still want to go over it since it’s a good one to talk about.

The customer review states that she put in an estimate request on their website and never heard back. Sadly this is all too common in the home improvement industry. Since taking over the window and door company, which is now called Joyland Windows and Doors, we have changed many of the processes that were previously in place. One of the goals we have that apply to both companies is that we respond to customer requests within 10 minutes of when they submit a request during work hours.

The Roof That Was a No-Go

The last review I’ll bring up is from somebody who called in and wanted to get a quote for a repair on their roof. When we looked at the roof, we found that the roof was too far gone to be repaired and we wanted to replace it for the customer. However, the customer was pretty adamant that they wanted a repair quote and said the insurance company told them that a repair quote was necessary. 

We were not comfortable giving just a repair quote since our expert opinion was that the roof was too damaged or at the end of its lifespan to be repaired. Although we love repairing roofs whenever possible and have an entire team dedicated to that, there are circumstances in which the roof is too far gone and attempting a repair would be like trying to put a Band-Aid on a broken leg. The last thing we want is to have customers spend money for us to repair their roof or attempt a patch, only to have them continue experiencing the problem. Nobody likes spending money like that.

As a professional roofing company, our responsibility is yes, to provide our customers what they want whenever possible, but not by compromising our values or quality or compromising their roof for the future. And that was the case here, unfortunately it just didn’t work out.

Not Fun, But Needed

 So there you go. Some negative reviews. Again, not super fun, but it’s real, it’s reality.

Our goal here is to really get better every day. We train, we take seminars, we improve processes.   We can’t just go and erase these bad reviews. We can’t just forget that we’ve done something wrong in the past. But what we can do is learn from our mistakes and get better and improve our processes as we go along.

And so as we move forward in the future, I have the confidence that we can serve our customers better and better and better. Not because we’re perfect, but because we are improving day after day and making those fine tweaks to our processes so that our customers can get a better experience.

The post Owner Reacts to Bad Joyland Roofing Reviews appeared first on Joyland Roofing.