Privacy Policy
Effective Date: September 15, 2025
Joyland Roofing (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or interact with us. By using our site, you agree to the practices described below.
1. Information We Collect
a. Information You Provide Directly
- Name, email address, phone number, mailing address
- Details submitted through contact forms, quote requests, or service inquiries
- Communication preferences
b. Information Collected Automatically
- IP address, browser type, operating system, and device information
- Website usage data (pages visited, time spent, links clicked)
- Cookies and tracking technologies (see Section 4)
2. How We Use Your Information
- Respond to inquiries, schedule services, and provide customer support
- Improve our website, services, and communications
- Send updates, promotions, or newsletters (if you have opted in)
- Analyze website performance through tools such as Google Analytics
- Comply with legal obligations and prevent fraud
We do not sell your personal information.
3. How We Share Information
We may share information with:
- Service providers (hosting, analytics, email, CRM tools) who process data on our behalf
- Advertising partners (such as Google Ads) for marketing and remarketing
- Legal authorities when required to comply with law, enforce policies, or protect rights and safety
Non-personal, aggregated information may also be shared for analytics or marketing purposes.
4. Cookies & Tracking Technologies
Cookies and similar technologies help us remember your preferences, measure site performance, and deliver relevant ads.
Types of cookies we may use:
- Essential cookies – required for site functionality
- Analytics cookies – measure site traffic and usage (e.g., Google Analytics)
- Advertising cookies – deliver personalized ads
You can manage or disable cookies in your browser settings. For more control, you may use:
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
6. Data Security
We implement reasonable technical and organizational safeguards, including:
- SSL encryption on our website
- Restricted access to personal information
- Regular system monitoring and malware scanning
No system is 100% secure, but we work to protect your data.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing emails at any time
- Restrict or object to certain processing activities
- Request a copy of your information
California residents: You have additional rights under the CCPA/CPRA, including the right to know what personal data we collect, the right to request deletion, and the right to opt out of the “sale” or “sharing” of your data.
European/UK residents: Where GDPR applies, we process your data only when we have a lawful basis (such as your consent, fulfilling a contract, or legitimate business interests). You also have the right to lodge a complaint with your local data protection authority.
To exercise any rights, contact us at the details below.
8. Children’s Privacy
Our website and services are not directed to children under 13 (U.S.) or 16 (EU/UK). We do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will delete it promptly.
9. International Visitors
If you access our site from outside the United States, your information may be transferred and stored in the U.S. We use safeguards such as Standard Contractual Clauses for international data transfers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Joyland Roofing
360 W Bainbridge St
Elizabethtown, PA 17022
United States
Phone: (717) 790-6192